Overview

I turned a spreadsheet observation into a new revenue line for The Chefz: a meal-subscription marketplace inside their food-delivery app, powered by Techrar’s subscription APIs. I spotted the opportunity in our own numbers, designed the experience, pitched it with a video proof of concept, and saw it go live once Techrar’s APIs were integrated into The Chefz app. I then reviewed the live version and redesigned the whole journey for a multi-brand marketplace. The case covers three versions: v0 (the proof-of-concept video), v1 (what shipped) and v2 (the redesign handed to development).

The core question was not how to redesign a few screens. It was: how do you introduce a recurring subscription business model into an on-demand food-delivery marketplace without breaking what already works?

My role Co-Founder & Head of Product Design, Techrar product strategy, UX/UI, pitch and partnership lead
Partner The Chefz, one of Saudi Arabia’s food-delivery and restaurant marketplace apps
Proposal April 2025
Scope Opportunity sizing, business case, proof-of-concept video, end-to-end subscription UX inside The Chefz app, API integration model, brand onboarding and launch, v1 review, v2 Arabic-first redesign and developer handoff
Platform iOS and Android (The Chefz native apps) + Techrar subscription engine

The opportunity: it started with our own numbers

The idea came from reviewing Techrar’s meals-sector data. Our meal-subscription merchants were already running over 20,000 active monthly subscriptions and more than SAR 20M in monthly GMV, without a marketplace behind them. Each brand was acquiring customers alone, through its own app.

The Chefz had the opposite profile: huge demand, a delivery fleet, and a single-order model where the average basket is about SAR 50. I saw that putting the two together would give The Chefz a recurring revenue line, and give our brands a distribution channel they could never build alone.

Metric Techrar meals sector today Year-1 projection inside The Chefz
Active monthly subscriptions (daily delivery) 20K+ 40K+
Average subscription price, incl. delivery SAR 1,100 SAR 1,100
Deliveries per month 500K 1M
Monthly GMV SAR 20M+ SAR 40M+

The business case for The Chefz rested on three revenue streams:

(SAR 6M + SAR 15M) × 12 = SAR 252M projected annual revenue

There was also a timing argument. MealPlanet had raised $6M and was preparing to enter the Saudi market with an aggregated meal-plan offer. If The Chefz moved first, it could own this category inside an app people already opened every day.

The product insight underneath the numbers: a subscriber is not one order, it is roughly 20–25 deliveries a month. Retention, not acquisition, becomes the growth engine.

The pitch: show it, don’t describe it

I didn’t want The Chefz to imagine the feature from a slide of bullet points. Before the meeting, I designed the full subscriber journey directly in The Chefz’s own visual language and recorded it as a clickable video walkthrough. The proof of concept let their team see their own app, with their own navigation, selling a meal plan.

Proof-of-concept video storyboard

Proof-of-concept video storyboard

Proof-of-concept video storyboard

The video storyboard, in order: the new home card → subscription hub → plan list → “Number of Days” sheet → meal selection → cart with delivery window → payment → Apple Pay → the new Subscriptions tab.